Welcome to week ten of CPU1000, Computers and Office Automation. This week we will learn about basics of email, email etiquette in the professional world, and how Gmail is similar and different from MS Outlook.

Getting Started

This week, we will be covering email, specifically Gmail. When using email in the professional world, it’s important to communicate differently from how you communicate with friends or family. Learn more about professional communication when using email here: Business Email Etiquette

Lesson Objectives

Upon completion of this week's lesson, you should be better prepared to:

Demonstrate how to send an email
Demonstrate how to add attachments
Organizing emails and folders
Create email contacts
Create a calendar appointment
Compare Gmail to Outlook

Readings and Resources

To be better prepared for this week's assignments, please view the following resources:

Common Email Features – This GCF tutorial covers common items in an email interface, how to compose an email, and common email terms and actions.
Email 101: Email Etiquette & Safety – This GCF tutorial covers tips for email success, email attachment etiquette, using email in business, and email safety.
Email 101: Email Violations can Jeopardize your Job - This GCF tutorial covers how sending inappropriate emails can damage your professional credibility. It discusses professionalism, confidential information, and what to think about before pressing the send button.
Introduction to Gmail – This GCF tutorial introduces Gmail, important features, and the gmail interface with a visual explaining the different parts of the Gmail screen.
Gmail: Sending Email – This GCF tutorial covers sending an email, adding attachments, formatting an email, and adding a signature.
Gmail: Responding to Email – This GCF tutorial covers reading email, opening attachments, replying to and forwarding emails, conversations, and adding a vacation reply.
Gmail: Managing Email – This GCF tutorial covers deleting emails, spam, archiving messages, working with labels (folders), creating filters, and searching email.
MS Outlook 2016 Quick Start Guide– This tutorial covers MS Outlook email basics.